Frequently asked questions
How much does Hostnest cost?
Hostnest is free: no monthly fee, no per-user fee, and no per-quote fee. You pay a management fee only when you collect a payment through Hostnest.
Do I need a subscription?
No. You can use Hostnest with no monthly fees.
Can I use Hostnest for enquiries from email, phone, or WhatsApp?
Yes. You can add the enquiry in Hostnest and continue with quote, guest selection, and booking.
Does the guest need to sign up?
No. They receive a dedicated link, open the quote, and can choose an option without creating an account.
Does Hostnest automatically block the room?
No. The property checks and confirms availability.
When does the guest pay?
After the property confirms availability, the guest can pay the deposit online by card.
Can the deposit be paid by bank transfer?
Not at the moment. Deposits handled through Hostnest are paid online by card.
Who receives the payment?
The property receives the payment directly through the payment system connected to Hostnest. Payment is processed through Stripe.
Can I manage multiple properties?
Yes. You can manage multiple properties with the same Hostnest account.
Can I invite team members?
Yes. You can invite your staff and assign dedicated roles.
Is Hostnest a PMS?
No. Hostnest focuses on the enquiry → quote → booking path. It can sit alongside the tools you already use.
Do I need to change my PMS?
No. Hostnest can be used without replacing your existing PMS or channel manager.